Monitor electrónico: preguntas frecuentes completas de ThinkRace

// monitor eletrônico/tecnologia de monitoramento eletrônico

Perguntas Frequentes sobre o Sistema de Monitoramento Eletrônico

Does the device need a sim card? If yes who will supply the sim card?

It need to install a SIM card, which is usually provided by the customer. For the tamperproof models,we would install the SIM card in the device at the factory, seal the back cover with waterproof glue, and then ship it to the customer. We recommend you to use your local SIM card so that you can monitor the usage of SIM card data in the operator's system.

The devcie is not getting a correct location

1.Please take the device to the open sky to get GPS location, GPS is only working in open sky. 2.If your device is inside a building and there are WiFi hotspots around it, the device will attempt to obtain the WiFi location. The accuracy of WiFi location is usually worse than GPS, around 10-200 meters. 3.If you need to get precise location indoor, please contact us to get the beacon with indoor location features.

Why my device is offline?

Please refer to the following steps to check your device: 1. Please check if a SIM card that supports 4G is installed in the device. The SIM card needs to have GPRS enabled, data available, and unlocked the pin. Go to the SIM operator system to check if the SIM card is consuming data. 2. Press the button to check if the device's LED or screen are light. If the LED or screen are dark, long press the button to turn on the device. 3. Contact the SIM operator to get the APN parameters of the SIM. The device usually attempts to automatically adapt to the APN of the SIM, but if the automatic adaptation is failed, the device cannot connect to the server through the mobile communication network. You need set the APN for the device. Please contact us for the setting methods. 4. Check the server parameters. For devices with screens, the server parameters can be retrieved. For devices without screens, SMS commands can be sent to query the current server parameters.Please contact us for the SMS command.

How can you track the people if they go outside the geo-fenced location?

Please refer to this technical document about Geo-fence. https://www.thinkrace.com/2025/01/20/electronic-fence-principle-explanation/ It is recommended that you purchase a sample and testing it to get a more detailed experience.

Which server we should use for presentation ?

We recommend that customers only use the demo system we provide during the prototype testing and presentation phase. Use your own private server for higher security and ownership of raw data in pilot and formal usage scenarios. We support deploying location systems on clients' private servers.

Is there a cost for install the tracking system in our own server?What’s the deployment service?

We would charge development cost and the fee is one-time. You will bear the cost of renting and maintaining the server and domain name yourself, and you can inquire with the local server supplier for pricing. The deployment service including: Services include: 1. Deploy the platform system on the server designated by the customer, support both physical and cloud server. 2. Bind the client's domain name and client's SSL certificate.Thinkrace would glad to help on applying SSL certificate for the client if he don't know how get it. 3. Customize login interface. 4. Configure the client's SMTP to send notification emails. 5. Integrate client's SMS gateway for SMS notifications. 6. The platform system does not limit the number of users and devices.The upper limit is determined by the client's server. 7. Unrestricted software usage period, debugging for lifetime with free. 8. A customized Android APK Installation package with free. 9. This price does not include development cost, server rental costs, map API costs, database license, firewall or antivirus software costs. 10. Use the client's own map API and third-party database account. If client request to integrate new APIs , development cost will be charged separately.

I have a project that requires customized development of software and hardware products. How should I start?

We suggest that you conduct the evaluation project in the following order of time and economic cost: 1. Test the hardware sample wirh standard version firmware and demo tracking system. 2. Collect project requirements and compare them with the functions of the hardware sample and demo system to determine the content that needs to be customized and modified. 3. Share the order quantity and schedule with us. We will estimate the development cost and time based on specific customization requirements and order quantities.

// mais perguntas sobre monitor eletrônico

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ThinkRace es un innovador líder en dispositivos de monitoreo electrónico avanzados, incluidos monitores electrónicos de tobillo de alto rendimiento. Nuestro extenso portafolio abarca una amplia gama de soluciones de vanguardia diseñadas para mejorar la supervisión judicial y cumplir con los estrictos requisitos de monitoreo en diversas industrias. Una aplicación clave se encuentra en las obras de construcción inteligentes, donde es esencial un cumplimiento sólido de la seguridad.

Nuestros dispositivos de monitoreo electrónico cuentan con posicionamiento GPS de última generación para un seguimiento preciso de la ubicación, funcionalidad SOS para alertas de emergencia y diseños duraderos, impermeables y a prueba de explosiones. Junto con nuestro hardware innovador, ofrecemos un conjunto completo de soluciones de software avanzadas para el seguimiento, la supervisión y el análisis de datos en tiempo real. Esto incluye análisis de trayectorias históricas, cercas electrónicas y alertas oportunas de irregularidades, así como capacidades de gestión de tareas e informes gráficos completos.

Nos enorgullecemos de ofrecer un servicio integral y sin interrupciones que integra nuestras soluciones de hardware y software de vanguardia. Nuestro objetivo es mejorar la experiencia del usuario a través de un rendimiento confiable, interfaces intuitivas y una atención al cliente efectiva. Esta guía tiene como objetivo empoderar a los usuarios y mejorar su experiencia general con nuestros productos de monitoreo electrónico líderes en la industria. Si tiene alguna pregunta o inquietud, no dude en comunicarse con nuestro equipo de expertos.

Hemos compilado una lista de preguntas comunes sobre rastreadores de tobillo, sistemas de seguimiento de delincuentes y relojes inteligentes como parte de nuestros recursos. Continuaremos agregando a esta lista con el tiempo. Si tiene alguna sugerencia sobre cómo categorizar mejor las preguntas o si tiene nuevas preguntas, contáctenos. Responderemos a sus consultas con prontitud y las agregaremos a esta lista.

// fabricante de relógios inteligentes da China/Design de Relógios Inteligentes

Melhor Equipe de Design de Relógios Inteligentes

ThinkRace es el socio de fábrica de relojes inteligentes preferido por muchas empresas y agencias líderes en todo el mundo. Como uno de los principales proveedores de relojes inteligentes, ayudamos a nuestros clientes a acceder a todo lo que necesitan para lanzar su negocio de monitoreo electrónico, incluidos dispositivos de rastreo, sistemas de información de seguimiento de delincuentes y aplicaciones móviles. Somos un líder mundial en diseño de relojes inteligentes, ofreciendo monitoreo de ubicación de extremo a extremo que integra dispositivos de seguimiento en tiempo real con servicios de monitoreo profesionales y análisis de datos avanzados. Nuestro enfoque actual es ofrecer productos y servicios innovadores de monitoreo electrónico para el mercado global de justicia penal, reforzando nuestra posición en el sector de relojes inteligentes de China.

Como fabricante líder de relojes inteligentes, ofrecemos precios competitivos, software personalizado altamente flexible y un sólido soporte técnico. Nuestra misión es simplificar la implementación de soluciones de seguimiento para nuestros clientes, solidificando nuestra reputación en el mercado chino de relojes inteligentes.